Code of Ethics and Standards of
Practice
of the National Association of Realtors®
Effective
January 1, 2008
Where the word Realtors® is used in this Code and Preamble, it
shall be deemed to include Realtor-Associate®s.
While the Code of Ethics establishes
obligations that may be higher than those mandated by law, in any instance
where the Code of Ethics and the law conflict, the obligations of the law must
take precedence.
Under all is the land. Upon its wise
utilization and widely allocated ownership depend the survival and growth of
free institutions and of our civilization. Realtors®
should recognize that the interests of the nation and its citizens require the
highest and best use of the land and the widest distribution of land ownership.
They require the creation of adequate housing, the building of functioning
cities, the development of productive industries and farms, and the
preservation of a healthful environment.
Such interests impose obligations
beyond those of ordinary commerce. They impose grave social responsibility and
a patriotic duty to which Realtors®
should dedicate themselves, and for which they should be diligent in preparing
themselves. Realtors®,
therefore, are zealous to maintain and improve the standards of their calling and
share with their fellow Realtors®
a common responsibility for its integrity and honor.
In recognition and appreciation of
their obligations to clients, customers, the public, and each other, Realtors® continuously
strive to become and remain informed on issues affecting real estate and, as
knowledgeable professionals, they willingly share the fruit of their experience
and study with others. They identify and take steps, through enforcement of
this Code of Ethics and by assisting appropriate regulatory bodies, to
eliminate practices which may damage the public or which might discredit or
bring dishonor to the real estate profession. Realtors®
having direct personal knowledge of conduct that may violate the Code of Ethics
involving misappropriation of client or customer funds or property, willful
discrimination, or fraud resulting in substantial economic harm, bring such
matters to the attention of the appropriate Board or Association of Realtors®. (Amended 1/00)
Realizing that cooperation with other
real estate professionals promotes the best interests of those who utilize
their services, Realtors®
urge exclusive representation of clients; do not attempt to gain any unfair
advantage over their competitors; and they refrain from making unsolicited
comments about other practitioners. In instances where their opinion is sought,
or where Realtors®
believe that comment is necessary, their opinion is offered in an objective,
professional manner, uninfluenced by any personal motivation or potential
advantage or gain.
The term Realtor® has come to connote competency, fairness,
and high integrity resulting from adherence to a lofty ideal of moral conduct
in business relations. No inducement of profit and no instruction from clients
ever can justify departure from this ideal.
In the interpretation of this
obligation, Realtors®
can take no safer guide than that which has been handed down through the
centuries, embodied in the Golden Rule, “Whatsoever ye would that others should
do to you, do ye even so to them.”
Accepting this standard as their own, Realtors® pledge to observe
its spirit in all of their activities whether conducted personally, through
associates or others, or via technological means, and to conduct their business
in accordance with the tenets set forth below. (Amended 1/07)
Duties to Clients and Customers
Article 1
When representing a buyer, seller,
landlord, tenant, or other client as an agent, Realtors® pledge themselves to protect and promote
the interests of their client. This obligation to the client is primary, but it
does not relieve Realtors®
of their obligation to treat all parties honestly. When serving a buyer,
seller, landlord, tenant or other party in a non-agency capacity, Realtors® remain obligated
to treat all parties honestly. (Amended
1/01)
• Standard of Practice 1-1
Realtors®, when acting as principals in a real estate transaction,
remain obligated by the duties imposed by the Code of Ethics. (Amended 1/93)
• Standard of Practice 1-2
The duties
imposed by the Code of Ethics encompass all real estate-related activities and
transactions whether conducted in person, electronically, or through any other
means.
The duties the
Code of Ethics imposes are applicable whether Realtors®
are acting as agents or in legally recognized non-agency capacities except that
any duty imposed exclusively on agents by law or regulation shall not be
imposed by this Code of Ethics on Realtors®
acting in non-agency capacities.
As used in this
Code of Ethics, “client” means the person(s) or entity(ies) with whom a Realtor® or a Realtor®’s firm has an
agency or legally recognized non-agency relationship; “customer” means a party
to a real estate transaction who receives information, services, or benefits
but has no contractual relationship with the Realtor®
or the Realtor®’s
firm; “prospect” means a purchaser, seller, tenant, or landlord who is not
subject to a representation relationship with the Realtor® or Realtor®’s
firm; “agent” means a real estate licensee (including brokers and sales associates)
acting in an agency relationship as defined by state law or regulation; and
“broker” means a real estate licensee (including brokers and sales associates)
acting as an agent or in a legally recognized non-agency capacity. (Adopted 1/95, Amended 1/07)
• Standard of Practice 1-3
Realtors®, in attempting to secure a listing, shall not
deliberately mislead the owner as to market value.
• Standard of Practice 1-4
Realtors®, when seeking to become a buyer/tenant representative,
shall not mislead buyers or tenants as to savings or other benefits
that might be realized through use of the Realtor®’s
services.
(Amended 1/93)
• Standard of Practice 1-5
Realtors® may represent the
seller/landlord and buyer/tenant in the same transaction only after full
disclosure to and with informed consent of both parties. (Adopted 1/93)
• Standard of
Practice 1-6
Realtors® shall submit offers and counter-offers objectively and
as quickly as possible. (Adopted 1/93,
Amended 1/95)
• Standard of
Practice 1-7
When acting as
listing brokers, Realtors®
shall continue to submit to the seller/landlord all offers and counter-offers
until closing or execution of a lease unless the seller/landlord has waived
this obligation in writing. Realtors®
shall not be obligated to continue to market the property after an offer has
been accepted by the seller/landlord. Realtors®
shall recommend that sellers/landlords obtain the advice of legal counsel prior
to acceptance of a subsequent offer except where the acceptance is contingent
on the termination of the pre-existing purchase contract or lease. (Amended 1/93)
• Standard of
Practice 1-8
Realtors®, acting as agents or brokers of buyers/tenants, shall
submit to buyers/tenants all offers and counter-offers until acceptance but
have no obligation to continue to show properties to their clients after an
offer has been accepted unless otherwise agreed in writing. Realtors®, acting as agents
or brokers of buyers/tenants, shall recommend that buyers/tenants obtain the
advice of legal counsel if there is a question as to whether a pre-existing
contract has been terminated. (Adopted
1/93, Amended 1/99)
• Standard of
Practice 1-9
The obligation
of Realtors® to
preserve confidential information (as defined by state law) provided by their
clients in the course of any agency relationship or non-agency relationship
recognized by law continues after termination of agency relationships or any
non-agency relationships recognized by law. Realtors®
shall not knowingly, during or following the termination of professional
relationships with their clients:
1) reveal confidential information of clients; or
2) use confidential information of clients to the
disadvantage of clients; or
3) use confidential information of clients for the Realtor®’s advantage or the advantage of third parties
unless:
a) clients consent
after full disclosure; or
b) Realtors® are required by court order; or
c) it is the
intention of a client to commit a crime and the information is necessary to
prevent the crime; or
d) it is necessary
to defend a Realtor®
or the Realtor®’s
employees or associates against an accusation of wrongful conduct.
Information
concerning latent material defects is not considered confidential information
under this Code of Ethics. (Adopted 1/93,
Amended 1/01)
• Standard of
Practice 1-10
Realtors® shall, consistent with the terms and conditions of their
real estate licensure and their property management agreement, competently
manage the property of clients with due regard for the rights, safety and
health of tenants and others lawfully on the premises. (Adopted 1/95, Amended 1/00)
• Standard of
Practice 1-11
Realtors® who are employed to maintain or manage a client’s
property shall exercise due diligence and make reasonable efforts to protect it
against reasonably foreseeable contingencies and losses. (Adopted 1/95)
• Standard of
Practice 1-12
When entering
into listing contracts, Realtors®
must advise sellers/ landlords of:
1) the Realtor®’s
company policies regarding cooperation and the amount(s) of any compensation that
will be offered to subagents, buyer/tenant agents, and/or brokers acting in
legally recognized non-agency capacities;
2) the fact that buyer/tenant agents or brokers, even if
compensated by listing brokers, or by sellers/landlords may represent the interests
of buyers/tenants; and
3) any potential for listing brokers to act as disclosed
dual agents, e.g., buyer/tenant agents. (Adopted 1/93, Renumbered 1/98, Amended 1/03)
• Standard of
Practice 1-13
When entering
into buyer/tenant agreements, Realtors®
must advise potential clients of:
1) the Realtor®’s
company policies regarding cooperation;
2) the amount of compensation to be paid by the client;
3) the potential for additional or offsetting compensation
from other brokers, from the seller or landlord, or from other parties;
4) any potential for the buyer/tenant representative to act
as a disclosed dual agent, e.g.,
listing broker, subagent, landlord’s agent, etc., and
5) the possibility that sellers or sellers’ representatives
may not treat the existence, terms, or conditions of offers as confidential
unless confidentiality is required by law, regulation, or by any confidentiality agreement between the
parties. (Adopted 1/93, Renumbered 1/98,
Amended 1/06)
• Standard of
Practice 1-14
Fees for preparing
appraisals or other valuations shall not be contingent upon the amount of the
appraisal or valuation.
(Adopted 1/02)
• Standard of
Practice 1-15
Realtors®, in response to inquiries from buyers or cooperating
brokers shall, with the sellers’ approval, disclose the existence of offers on
the property. Where disclosure is authorized, Realtors® shall also disclose whether offers were obtained by the
listing licensee, another licensee in the listing firm, or by a cooperating
broker. (Adopted 1/03, Amended 1/06)
Article 2
Realtors® shall avoid
exaggeration, misrepresentation, or concealment of pertinent facts relating to
the property or the transaction. Realtors®
shall not, however, be obligated to discover latent defects in the property, to
advise on matters outside the scope of their real estate license, or to
disclose facts which are confidential under the scope of agency or non-agency
relationships as defined by state law. (Amended
1/00)
• Standard of
Practice 2-1
Realtors® shall only be obligated to discover and disclose adverse
factors reasonably apparent to someone with expertise in those areas required
by their real estate licensing authority. Article 2 does not impose upon the Realtor® the obligation of
expertise in other professional or technical disciplines. (Amended 1/96)
• Standard of
Practice 2-2
(Renumbered as
Standard of Practice 1-12 1/98)
• Standard of
Practice 2-3
(Renumbered as
Standard of Practice 1-13 1/98)
• Standard of
Practice 2-4
Realtors® shall not be parties to the naming of a false
consideration in any document, unless it be the naming of an obviously nominal
consideration.
• Standard of Practice 2-5
Factors defined
as “non-material” by law or regulation or which are expressly referenced in law
or regulation as not being subject to disclosure are considered not “pertinent”
for purposes of Article 2. (Adopted 1/93)
Article 3
Realtors® shall
cooperate with other brokers except when cooperation is not in the client’s
best interest. The obligation to cooperate does not include the obligation to
share commissions, fees, or to otherwise compensate another broker. (Amended 1/95)
• Standard of
Practice 3-1
Realtors®, acting as exclusive agents or brokers of
sellers/landlords, establish the terms and conditions of offers to cooperate. Unless
expressly indicated in offers to cooperate, cooperating brokers may not assume
that the offer of cooperation includes an offer of compensation. Terms of
compensation, if any, shall be ascertained by cooperating brokers before
beginning efforts to accept the offer of cooperation. (Amended 1/99)
• Standard of
Practice 3-2
Realtors® shall, with respect to offers of compensation to another
Realtor®, timely
communicate any change of compensation for cooperative services to the other Realtor® prior to the time
such Realtor® produces
an offer to purchase/lease the property.
(Amended 1/94)
• Standard of
Practice 3-3
Standard of
Practice 3-2 does not preclude the listing broker and cooperating broker from
entering into an agreement to change cooperative compensation. (Adopted 1/94)
• Standard of
Practice 3-4
Realtors®, acting as listing brokers, have an affirmative
obligation to disclose the existence of dual or variable rate commission
arrangements (i.e., listings where one amount of commission is payable if the
listing broker’s firm is the procuring cause of sale/lease and a different
amount of commission is payable if the sale/lease results through the efforts
of the seller/landlord or a cooperating broker). The listing broker shall, as
soon as practical, disclose the existence of such arrangements to potential
cooperating brokers and shall, in response to inquiries from cooperating
brokers, disclose the differential that would result in a cooperative
transaction or in a sale/lease that results through the efforts of the
seller/landlord. If the cooperating broker is a buyer/tenant representative,
the buyer/ tenant representative must disclose such information to their client
before the client makes an offer to purchase or lease. (Amended 1/02)
• Standard of Practice 3-5
It is the
obligation of subagents to promptly disclose all pertinent facts to the
principal’s agent prior to as well as after a purchase or lease agreement is
executed. (Amended 1/93)
• Standard of Practice 3-6
Realtors® shall disclose the existence of accepted offers,
including offers with unresolved contingencies, to any broker seeking
cooperation. (Adopted 5/86, Amended 1/04)
• Standard of Practice 3-7
When seeking
information from another Realtor®
concerning property under a management or listing agreement, Realtors® shall disclose
their Realtor® status
and whether their interest is personal or on behalf of a client and, if on
behalf of a client, their representational status. (Amended 1/95)
• Standard of Practice 3-8
Realtors® shall not misrepresent the availability of access to
show or inspect a listed property. (Amended
11/87)
Article 4
Realtors® shall not
acquire an interest in or buy or present offers from themselves, any member of
their immediate families, their firms or any member thereof, or any entities in
which they have any ownership interest, any real property without making their
true position known to the owner or the owner’s agent or broker. In selling
property they own, or in which they have any interest, Realtors® shall reveal their ownership or interest
in writing to the purchaser or the purchaser’s representative. (Amended 1/00)
• Standard of Practice 4-1
For the
protection of all parties, the disclosures required by Article 4 shall be in
writing and provided by Realtors®
prior to the signing of any contract. (Adopted
2/86)
Article 5
Realtors® shall not
undertake to provide professional services concerning a property or its value
where they have a present or contemplated interest unless such interest is
specifically disclosed to all affected parties.
Article 6
Realtors® shall not
accept any commission, rebate, or profit on expenditures made for their client,
without the client’s knowledge and consent.
When
recommending real estate products or services (e.g., homeowner’s insurance,
warranty programs, mortgage financing, title insurance, etc.), Realtors® shall disclose to
the client or customer to whom the recommendation is made any financial
benefits or fees, other than real estate referral fees, the Realtor® or Realtor®’s firm may receive
as a direct result of such recommendation. (Amended 1/99)
• Standard of
Practice 6-1
Realtors® shall not recommend or suggest to a client or a customer
the use of services of another organization or business entity in which they
have a direct interest without disclosing such interest at the time of the
recommendation or suggestion. (Amended
5/88)
Article 7
In a transaction, Realtors® shall not accept
compensation from more than one party, even if permitted by law, without
disclosure to all parties and the informed consent of the Realtor®’s client or
clients. (Amended 1/93)
Article 8
Realtors® shall keep in
a special account in an appropriate financial institution, separated from their
own funds, monies coming into their possession in trust for other persons, such
as escrows, trust funds, clients’ monies, and other like items.
Article 9
Realtors®, for the
protection of all parties, shall assure whenever possible that all agreements
related to real estate transactions including, but not limited to, listing and
representation agreements, purchase contracts, and leases are in writing in
clear and understandable language expressing the specific terms, conditions,
obligations and commitments of the parties. A copy of each agreement shall be
furnished to each party to such agreements upon their signing or initialing. (Amended 1/04)
• Standard of Practice 9-1
For the
protection of all parties, Realtors®
shall use reasonable care to ensure that documents pertaining to the purchase,
sale, or lease of real estate are kept current through the use of written
extensions or amendments. (Amended 1/93)
• Standard of Practice 9-2
When assisting
or enabling a client or customer in establishing a contractual relationship
(e.g., listing and representation agreements, purchase agreements, leases,
etc.) electronically, Realtors®
shall make reasonable efforts to explain the nature and disclose the specific
terms of the contractual relationship being established prior to it being
agreed to by a contracting party. (Adopted
1/07)
Duties to the Public
Article 10
Realtors® shall not deny
equal professional services to any person for reasons of race, color, religion,
sex, handicap, familial status, or national origin. Realtors® shall not be parties to any plan or
agreement to discriminate against a person or persons on the basis of race,
color, religion, sex, handicap, familial status, or national origin. (Amended 1/90)
Realtors®, in their real
estate employment practices, shall not discriminate against any person or
persons on the basis of race, color, religion, sex, handicap, familial status,
or national origin.
(Amended 1/00)
• Standard of Practice 10-1
When involved
in the sale or lease of a residence, Realtors®
shall not volunteer information regarding the racial, religious or ethnic
composition of any neighborhood nor shall they engage in any activity which may
result in panic selling, however, Realtors® may provide other demographic information. (Adopted 1/94, Amended 1/06)
• Standard of Practice 10-2
When not
involved in the sale or lease of a residence, Realtors®
may provide demographic information related to a property, transaction or
professional assignment to a party if such demographic information is (a)
deemed by the Realtor®
to be needed to assist with or complete, in a manner consistent with Article
10, a real estate transaction or professional assignment and (b) is obtained or
derived from a recognized, reliable, independent, and impartial source. The
source of such information and any additions, deletions, modifications,
interpretations, or other changes shall be disclosed in reasonable detail. (Adopted 1/05, Renumbered 1/06)
• Standard of Practice 10-3
Realtors® shall not print, display or circulate any statement or
advertisement with respect to selling or renting of a property that indicates
any preference, limitations or discrimination based on race, color, religion,
sex, handicap, familial status, or national origin. (Adopted 1/94, Renumbered 1/05 and 1/06)
• Standard of Practice 10-4
As used in
Article 10 “real estate employment practices” relates to employees and
independent contractors providing real estate-related services and the
administrative and clerical staff directly supporting those individuals. (Adopted 1/00, Renumbered 1/05 and 1/06)
Article 11
The services which Realtors® provide to their
clients and customers shall conform to the standards of practice and competence
which are reasonably expected in the specific real estate disciplines in which
they engage; specifically, residential real estate brokerage, real property
management, commercial and industrial real estate brokerage, real estate
appraisal, real estate counseling, real estate syndication, real estate
auction, and international real estate.
Realtors® shall not
undertake to provide specialized professional services concerning a type of
property or service that is outside their field of competence unless they
engage the assistance of one who is competent on such types of property or
service, or unless the facts are fully disclosed to the client. Any persons
engaged to provide such assistance shall be so identified to the client and
their contribution to the assignment should be set forth. (Amended 1/95)
• Standard of
Practice 11-1
When Realtors® prepare opinions
of real property value or price, other than in pursuit of a listing or to
assist a potential purchaser in formulating a purchase offer, such opinions
shall include the following:
1) identification of the subject property
2) date prepared
3) defined value or price
4) limiting conditions, including statements of purpose(s)
and intended user(s)
5) any present or contemplated interest, including the
possibility of representing the seller/landlord or buyers/tenants
6) basis for the opinion, including applicable market data
7) if the opinion is not an appraisal, a statement to that
effect (Amended 1/01)
• Standard of
Practice 11-2
The obligations
of the Code of Ethics in respect of real estate disciplines other than
appraisal shall be interpreted and applied in accordance with the standards of
competence and practice which clients and the public reasonably require to
protect their rights and interests considering the complexity of the
transaction, the availability of expert assistance, and, where the Realtor® is an agent or
subagent, the obligations of a fiduciary. (Adopted
1/95)
• Standard of
Practice 11-3
When Realtors® provide consultive
services to clients which involve advice or counsel for a fee (not a
commission), such advice shall be rendered in an objective manner and the fee
shall not be contingent on the substance of the advice or counsel given. If
brokerage or transaction services are to be provided in addition to consultive
services, a separate compensation may be paid with prior agreement between the
client and Realtor®. (Adopted 1/96)
• Standard of
Practice 11-4
The competency
required by Article 11 relates to services contracted for between Realtors® and their clients
or customers; the duties expressly imposed by the Code of Ethics; and the
duties imposed by law or regulation. (Adopted
1/02)
Article 12
Realtors® shall be
honest and truthful in their real estate communications and shall present a
true picture in their advertising, marketing, and other representations. Realtors® shall ensure that
their status as real estate professionals is readily apparent in their
advertising, marketing, and other representations, and that the recipients of
all real estate communications are, or have been, notified that those
communications are from a real estate professional. (Amended 1/08)
• Standard of Practice 12-1
Realtors® may use the term “free” and similar terms in their
advertising and in other representations provided that all terms governing
availability of the offered product or service are clearly disclosed at the
same time. (Amended 1/97)
• Standard of Practice 12-2
Realtors® may represent their services as “free” or without cost
even if they expect to receive compensation from a source other than their
client provided that the potential for the Realtor®
to obtain a benefit from a third party is clearly disclosed at the same time. (Amended 1/97)
• Standard of Practice 12-3
The offering of
premiums, prizes, merchandise discounts or other inducements to list, sell,
purchase, or lease is not, in itself, unethical even if receipt of the benefit
is contingent on listing, selling, purchasing, or leasing through the Realtor® making the offer.
However, Realtors®
must exercise care and candor in any such advertising or other public or
private representations so that any party interested in receiving or otherwise
benefiting from the Realtor®’s
offer will have clear, thorough, advance understanding of all the terms and
conditions of the offer. The offering of any inducements to do business is
subject to the limitations and restrictions of state law and the ethical
obligations established by any applicable Standard of Practice. (Amended 1/95)
• Standard of Practice 12-4
Realtors® shall not offer for sale/lease or advertise property
without authority. When acting as listing brokers or as subagents, Realtors® shall not quote a
price different from that agreed upon with the seller/landlord. (Amended 1/93)
• Standard of Practice 12-5
Realtors® shall not advertise nor permit any person employed by or
affiliated with them to advertise listed property in any medium (e.g.,
electronically, print, radio, television, etc.) without disclosing the name of
that Realtor®’s firm
in a reasonable and readily apparent manner. (Adopted 11/86, Amended 1/07)
• Standard of Practice 12-6
Realtors®, when advertising unlisted real property for sale/lease
in which they have an ownership interest, shall disclose their status as both
owners/landlords and as Realtors®
or real estate licensees. (Amended 1/93)
• Standard of Practice 12-7
Only Realtors® who participated
in the transaction as the listing broker or cooperating broker (selling broker)
may claim to have “sold” the property. Prior to closing, a cooperating broker
may
post a “sold” sign only with the consent of the listing broker. (Amended 1/96)
• Standard of Practice 12-8
The obligation
to present a true picture in representations to the
public includes information presented, provided, or displayed on Realtors®’ websites. Realtors® shall use
reasonable efforts to ensure that information on their websites is current.
When it becomes apparent that information on a Realtor®’s website is no longer current or
accurate, Realtors®
shall promptly take corrective action. (Adopted
1/07)
• Standard of Practice 12-9
Realtor® firm websites shall disclose the firm’s name and
state(s) of licensure in a reasonable and readily apparent manner.
Websites of Realtors® and non-member
licensees affiliated with a Realtor®
firm shall disclose the firm’s name and that Realtor®’s
or non-member licensee’s state(s) of licensure in a reasonable and readily
apparent manner. (Adopted 1/07)
• Standard of Practice 12-10
Realtors®’ obligation to present a true picture in their
advertising and representations to the public includes the URLs and domain
names they use, and prohibits Realtors®
from:
1) engaging in deceptive or unauthorized framing of real
estate brokerage websites;
2) manipulating (e.g., presenting content developed by
others) listing content in any way that produces a deceptive or misleading
result; or
3) deceptively using metatags, keywords or other devices/
methods to direct, drive, or divert Internet traffic, or to otherwise mislead
consumers. (Adopted 1/07)
• Standard of Practice 12-11
Realtors® intending to share or sell consumer information gathered
via the Internet shall disclose that possibility in a reasonable and readily
apparent manner. (Adopted 1/07)
• Standard of Practice 12-12
Realtors®
shall not:
1) use URLs or
domain names that present less than a true picture, or
2) register URLs
or domain names which, if used, would present less than a true picture. (Adopted 1/08)
• Standard of Practice 12-13
The obligation
to present a true picture in advertising, marketing, and representations allows
Realtors® to use and
display only professional designations, certifications, and other credentials
to which they are legitimately entitled. (Adopted
1/08)
Article 13
Realtors® shall not
engage in activities that constitute the unauthorized practice of law and shall
recommend that legal counsel be obtained when the interest of any party to the
transaction requires it.
Article 14
If charged with unethical practice or
asked to present evidence or to cooperate in any other way, in any professional
standards proceeding or investigation, Realtors®
shall place all pertinent facts before the proper tribunals of the Member Board
or affiliated institute, society, or council in which membership is held and
shall take no action to disrupt or obstruct such processes. (Amended 1/99)
• Standard of Practice 14-1
Realtors® shall not be subject to disciplinary proceedings in more
than one Board of Realtors®
or affiliated institute, society, or council in which they hold membership with
respect to alleged violations of the Code of Ethics relating to the same transaction
or event. (Amended 1/95)
• Standard of Practice 14-2
Realtors® shall not make any unauthorized disclosure or
dissemination of the allegations, findings, or decision developed in connection
with an ethics hearing or appeal or in connection with an arbitration hearing
or procedural review. (Amended 1/92)
• Standard of Practice 14-3
Realtors® shall not obstruct the Board’s investigative or
professional standards proceedings by instituting or threatening to institute
actions for libel, slander, or defamation against any party to a professional
standards proceeding or their witnesses based on the filing of an arbitration
request, an ethics complaint, or testimony given before any tribunal. (Adopted 11/87, Amended 1/99)
• Standard of Practice 14-4
Realtors® shall not intentionally impede the Board’s investigative
or disciplinary proceedings by filing multiple ethics complaints based on the
same event or transaction. (Adopted
11/88)
Duties to Realtors®
Article 15
Realtors® shall not
knowingly or recklessly make false or misleading statements about competitors,
their businesses, or their business practices. (Amended 1/92)